AI investment could boost global business revenue by 38%

Increasing artificial intelligence (AI) and human-machine collaboration investment to the same levels of the world’s top performing companies could boost global business revenues by 38%.


Tuesday 30

AI investment could boost global business revenue by 38%

That is according to a new report by Accenture, which also shows that employment levels could be raised by 10% during that time, lifting collective profits by $4.8trn (£3.4trn) worldwide.


However, despite more than half of business leaders saying that human-machine collaboration is important to them, it was found that only 3% plan to significantly increase investment in reskilling their workers over the next three years.


“To achieve higher rates of growth in the age of AI, companies need to invest more in equipping their people to work with machines in new ways,” Accenture Strategy group chief executive, Mark Knickrehm, said.


“Increasingly, businesses will be judged on their commitment to what we call ‘applied intelligence’ – the ability to rapidly implement intelligent technology and human ingenuity across all parts of their core business to secure this growth.”


How greater AI investment could impact global revenue and employment growth between now and 2022 across various different sectors is shown below:


Source: Accenture


A survey of 1,200 senior executives by Accenture found that 72% think that intelligent technology will be critical to their organisation’s market differentiation over the next three years.


It was also found that 61% believe the share of roles requiring collaboration with AI will rise, while 69% of some 14,000 workers surveyed said it is important to develop skills to work with intelligent machines.


In addition, nearly half of business leaders agree that job descriptions are already obsolete, with 29% saying they have redesigned roles extensively.


The report argues that firms should reinvest the savings derived from automation into the future workforce, highlighting how pioneers are using human-machine collaboration to drive growth through new customer experiences.


“Business leaders must take immediate steps to pivot their workforce to enter an entirely new world where human ingenuity meets intelligent technology to unlock new forms of growth,” Accenture human resources officer, Ellyn Shook, said.


“Workers are impatient to collaborate with AI, giving leaders the opportunity to demonstrate true applied intelligence within their organisation.”


Most popular

  1. Cyber incidents top ranking of business risks in 2020

    An increasing reliance on data and IT systems has seen cyber incidents shoot to the top of the most pressing risks facing businesses worldwide, research by Allianz has uncovered.


    Friday 17

    17 January 2020

  2. Risk managers overwhelmed by new technologies

    The majority of risk managers worldwide cannot adequately assess the threats posed by new technologies, research by Accenture has found.

    10 December 2019

  3. Blockchain to save financial services firms $7bn by 2024

    Financial institutions will save $7bn (£5.43bn) by 2024 thanks to blockchain technology and the automation of customer checks, a market research firm has predicted.

    05 November 2019

White paper

  • Quarterly InsurTech Briefing Q1 2017

    Why InsurTech? A Pressured Insurance Value Chain

    By Andrew Sagon, Andrew Johnston and Matthew Wong

    InsurTech is a burgeoning phenomenon that is modernising the insurance industry. It is disrupting the traditional value chain whereby insurers offer loss protection, and shifting the emphasis to risk mitigation. Incumbents face disintermediation as investors in search of higher yields pour money into insurance-linked instruments in the capital markets. And entrepreneurial businesses are targeting friction costs and inefficiencies within every aspect of the traditional value chain.



  • Insurance big data – float like a butterfly, sting like a bee

    Nimbleness and agility will unlock potential

    By Elinor Friedman, Andrew Harley and Klayton Southwood

    Recent Willis Towers Watson surveys in the U.S. have shown that P&C and life insurers in developed markets are taking seriously the potential of big data and predictive analytics to improve their businesses. Nimbleness and agility, rather than brute force, are likely to be key to realizing that potential.

    Download PDF

  • The new era of insurance analytics

    Driven by technology, toolkits and talent

    By Claudine Modlin and Graham Wright

    Advanced analytics is helping some insurers offer innovative products and solutions. What do insurers need to know about the changing nature of analytics and whether it is worth the investment? Claudine Modlin and Graham Wright discuss technology, toolkits and talent — topics that may help you decide.

    Download PDF

  • How can we manage the dynamic nature of cyber-risk?

    Risk transfer is part of a comprehensive solution

    By Adeola Adele, Patrick Kulesa, Kevin Madigan and Alice Underwood

    Given the dynamic nature of cyber-risk, taking a multidimensional approach that integrates board governance, technology solutions, behavioral change and risk transfer solutions can help reduce risk to a manageable level.

    Whitepaper Form